ShopRecover reads your declined jobs, writes personal follow-up emails in your shop’s name, and tracks every customer until they book. No texting, no TCPA risk, no advisor time. Flat $199/mo — founding shops pay $149.
Industry estimates say 60–70% of declined work gets done within 3–12 months — at whichever shop follows up. The average repair order runs $500–749. One recovered RO pays for the month.
Founding shops lock in $149/mo (reg. $199). Limited to the first cohort.
So we can tell you exactly what your declined list is worth
Every shop management system already records declined jobs. Nobody has time to work the list.
“We note it on the RO and never look again.” The declined-services data is already sitting in Tekmetric, Shop-Ware, or AutoVitals. The problem was never the data — it’s the follow-up.
“My advisor doesn’t have two hours a day for 40 callbacks.” Working yesterday’s declined list by phone is a full part-time job — and the service drive never slows down enough to do it.
“Our CRM blasts ‘your vehicle is due’ and gets ignored.” Generic reminders aren’t follow-up. A customer who declined rear brakes at 3mm needs an email about those brakes — not a template.
“The customer did the brakes — across town.” Most declined work gets done within months. The decline was timing or cash flow, not no. The shop that follows up politely is the shop that gets the job.
No new software for your advisor to learn. No texting. Set up once, then it runs itself.
Export a CSV from Tekmetric, Shop-Ware, AutoVitals, Mitchell 1 — or any system that can export. We map it once and you’re live within 48 hours. No integration project.
Each declined service becomes a specific, human email citing the actual finding — vehicle, part, measurement — sent on the right cadence (2 weeks, 6 weeks, before inspection). You approve the tone once; after that, autopilot.
Replies are monitored, booking links included, and every recovered job is logged. You get a monthly report: “$X recovered this month” — in repair orders at your counter.
Hi John,
Back in March we measured the rear brake pads on your ’19 Camry at 3mm — you asked to hold off, which made total sense at the time. They’ll be close to the metal by now, so I wanted to check in before it becomes a rotor job too.
If you’d like, grab a time here and we’ll get you in and out: [booking link]
— Mike, Summit Auto Care
The big shop platforms bury declined-work follow-up inside expensive bundles — template blasts your advisor still has to configure. ShopRecover does this one thing, personally, for flat $199.
| Option | Price/mo | Declined-work follow-up |
|---|---|---|
| Tekmetric | $179–409 | Records declined jobs; follow-up is manual |
| Shop-Ware | $249–799 | Digital approvals; no recovery agent |
| Steer | $189–479 | Template blasts in a marketing bundle, SMS-first |
| Kukui | from $499 | All-in-one marketing campaigns, not an agent |
| Doing it yourself | 2h/day of advisor time | Honestly? It never happens |
| ShopRecover | $199 flat | Personal email per declined job, tracked to booking |
If the average repair order is $500–749, recovering a single declined job covers the month. Everything after that is found money.
60-day ROI guarantee: if the recovered work we put back on your schedule isn’t worth at least 3× your monthly fee in the first 60 days, we refund every dollar.
Your declined-services list is the cheapest revenue you’ll ever buy. Founding shops pay $149/mo — one recovered repair order covers it.
Get early access — founding shops $149/mo